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Blog posts tagged with 'why great customer service is important for your repair shop'

iPhone 7, iOS 10, Apple Watch 2: Top Apple predictions for 2016

Top apple predictions for 2016


            The year 2015 saw some of the finest launch of products by Apple Incorporation. People went crazy when the Apple Watch was launched and introduced a whole new ways to operate this tech savvy gadget.  We have also witnessed the successful launch of iPhone 6s and 6s plus and have seen how the phones were celebrated having the first 3D Touch technology. We also saw the release of iPad Pro as a first generation product and similarly Apple launched its new TV in the same year. Thus, people are all geared up for 2016 and there is a high speculation over the range of products and its specification which Apple is set to launch in coming months.

1.     iPhone 7

Among all the Apple products there can be no dispute on considering iPhone 7 as the most anticipated phones of the year 2016. We have already seen how Apple has taken the markets by storm with the introduction of first 3D Touch Technology. Therefore we expect that the company will further build on this feature and capture its market by the launch of iPhone 7. Tech watchers are expecting Apple will take huge leap in department of design. They are predicting that the new phone will remove the 3.5 mm headphone jack and its thickness will be between 6.0mm to 6.5mm. Also there are reports that Apple will improve the camera, incorporate wireless charging and will design a waterproof model. The most important change that is speculated is that iPhone 7 will enlarge its display size by deleting the home button and make it an edge to edge screen.

2.     iOS 10

Apple launched a much needed upgrade of its mobile Operating System (OS) in September with release of iOS 9. The new OS was generally well received by the users despite having some minor glitches in the software. Consequently Apple is believed to upgrade its operating system with iOS 10. The upgraded version will possibly have the ability to hide default Apple apps and users will have option to download apps from third party. Similarly there is huge prediction that iOS 10 will have Home app to connect all the Home kit compatible products scattered around your house.

3.     Apple Watch 2

After the success of Apple Watch it can be said that the company will be encouraged to launch Apple Watch 2 and its release is speculated in March with iPhone 6c. The new watch will add new features like GPS and the watch will be water resistant, which was overlooked in the older version. We expect that Apple will take the focus on health on a next level and add many more sensors and doodads.

Thus it will be great year for the tech savvy people who will be able to get their hands on some of the coolest gadgets and will see a significant improvement of Apple’s range of products. So brace yourself and keep your stakes high as Apple never disappoints its loyal customers.

Why Great Customer Service is Important for Your Repair Shop

Why Great Customer Service is Important for Your Repair Shop?

Having a great customer service is essential for all the businesses, but in a cell phone repair shop, the way you deal with your customers can either break or make your business. Having good customer service has the potential of a great first impression on the repair shop as a whole. Below are the reasons discussed in further detail as to why great customer service is important.

  •          The wireless repair industry depends on excellent customer service

All customers love to feel important. Successful repair shops tend to make their customers feel important by offering those VIP services and additional benefits a gesture of appreciation. However these additional benefits tend to vary from shop to shop as they can range from labour discounts to free upgrades to old customers. Thus treating your customers with respect, kindness and appreciation can take you further in your business along with greater success, as they day ‘people want to do business with people they like’.

  •          Do you trust your phone in the hands of just anyone?

Repair shops run their business entirely on trust and reliability as they have to perform on a very precious and delicate piece of equipment belonging to their customers. Customer service is of so much important in the cell phone repairing industry that it has now become one of the main requirements of every customer relying on you t fix their device.

Some of the best ideas, advice and plan everyone ever comes up is only due to other people’s successful business motivation. When starting your very own cell phone repair shop, one of the best things you should be able to do is model successful companies’ customer services and understands why it’s important. Let successful big business be an inspiration to you and know more about how they deal with their customers and model them for the betterment of your shop and make good customers in the long run.

  •          Small business success is highly dependent on the satisfied customer

Only the best of the cell phone repair shops emphasize on excellent customer service as number one policy of the company. Small business owners need to understand that only satisfied customers are the ultimate key to the growth of their company on a large scale. The competence of customer service among cell phone repair shop is huge and matters a lot in establishing a strong business and relationship with customers to make them keep coming back everyone they face a problem with their phones. Great customer service involves satisfying the needs of a customer and listening and responding in an efficient and friendly manner. In short, level of professionalism, respect and god communication is the foundations of success.

  •          Final Words of Wisdom

Now there are obviously other important things too for the success of your cell phone repair shop but this is the most important thing we have found that is going to you all the best chance and way to ensure that your own cell phone repair business prevails in the future. This is the only thing we expect you to make sure you model your repair shop after. Here at (name of the blog), we fully understand that getting hold of the key of a successful business is just as important as compared to anything else when staring your very own cell phone repair business.