With the launch of iPhone 6, Apple has taken the market by storm. Users of iPhone 6 are highly satisfied with its sleek design and added feature. The phone has build in iOS 8 operating system which can be upgraded to iOS 9. Similarly Dual-Core 1.4 GHz processor makes this phone fastest in comparison to its previous version. However, like any other phone, this phone has few issues that are reported by iPhone 6 users. The most common problem addressed by the users is that their phone does not ring. Although you can report this problem to Apple, but it is wise to check some solutions listed below that might save your visit to Apple store.
1. Check if the mute is on
Often times you are at a meeting or at a conference and you may have turned your phone to mute. The meeting is over but you forgot to switch the mute off and then you wonder why you have missed so many calls. So the first step is to the check if the mute is on. Mute switch is located on the side of your device and if the orange line is visible inside the switch that means mute is on.
2. Do not disturb
Before you start to panic about your phone not ringing you must also check whether your phone is on Do Not Disturb mode. For this you must go to settings and click on Do Not Disturb option. If the option is set on Manual, then turn it off and if Schedule is on then you must check the timings. Mostly your phone did not ring because of the timings you set the phone on.
3. Reset network settings
Sometimes iPhone 6 does not ring because there has been some problem with the network settings. It is thus advisable to check the ringing of the phone by resetting your network settings. This can be done by going to Settings, then tap on General, tap on Reset and finally click on Reset Network Settings.
4. Turn off 4G
Another way to solve this issue is to turn off your 4G which might be creating some problems with your phone. To do this you can go to Home screen and click on Settings and navigate to Cellular. There you can click on Enable LTE switch and turn it off. After this your phone might start ringing.
5. Factory reset
This is the last solution which must be followed only if the above methods did not work. Before you reset your phone to Factory Reset make sure to back up your data. For resetting your phone go to Settings, tap on General and choose reset. Find erase all Content and Settings and click on it. You will be asked to choose Erase iPhone or cancel. You must click on the first option and wait for the phone to erase all the data. It might take an hour and the problem will be fixed.
Thus the above solutions mostly work but if the problem still persist then it will be best to visit Apple store and show your phone to a technician.