An awesome customer, wrote a perosnal Thank You letter, addressed to our team memeber @ repairXpert.com !! We work hard everyday and getting a letter of appreciation is just unexplainably amazing.
Customer had bought an iPad and was struggling to understand how to use the device. We tried giving him some quick lessons, but failed everytime. Finally one of our techs suggested to purchase a book from Barnes and Noble located in White Plains, which happens to be our neighbour. I hope and pray we get more happy customers and they all write us great reviews and letters of appreciation. Makes our job more fun and interesting :)