Motorola Moto X was released in August 2013 and insanely took the markets. Moto X combines an array of remarkable features and made its users highly satisfied. With the positive feedback received by the Moto X users, it is no doubt that the phone was crowned as one of the best phones of 2013. It has gained immense popularity with its 4.7 inch screen, 2 GB RAM and mostly because the phone has an awesome 10 MP camera. However, there are a number of complaints reported by the users that they find their Moto X camera not working. You can easily fix your camera with the solutions given below and enjoy taking beautiful pictures.
1. Clearing the App Cache
In most cases, simply clearing the cache can solve the problem. For this you have to go to Settings and tap on All App. There you will find the icon of Camera which you must click and a window will appear. On this window you will see two tabs of Clear Cache and Force Stop. First, click on Force Stop and then clear all the app cache. Once you have done this, you can go to your camera and see it working again.
2. Updating the Camera
Similarly, updating the camera can also solve the camera issues and improve its quality significantly. Once the camera is updated through Over the Air (OTA) programming, it can automatically adjust the effects and settings and gives you the liberty to use your camera in all possible ways.
3. Performing a Factory Reset
Sometimes your phone camera does not work because the working of the application is hampered due to some adjustments made by you. These changes are made during the course of mobile usage and can greatly affect the working of your Moto X camera. Therefore, you can fix this issue by resetting your phone to factory reset. For this, go to Settings, navigate to backup and reset and click on Factory Reset. After this your phone will be as good as new and camera issue will be fixed.
4. Booting in Safe Mode
Rebooting in safe mode and isolating your device from intervention of any third party applications can help you to determine which particular application is causing the problem with your camera. It is thus advisable that after rebooting, start each a epplication singularly and determine where the actual problem lies so that you can fix your camera. This can be done by pressing and holding Power button and then tab and hold the Power off until reboot safe mode appears. Click on Ok and check your camera after reboot.
5. Boot Phone into Safe Mode and Wipe Cache Partition
Also clearing the cache partition and restoring your default camera settings can help you to fix the camera issue. Below are the steps of clearing the cache partition.
I. When the phone is off , press the Power and Volume down key for 3 seconds
II. Use the volume down key to navigate and up key to select the option
III. You will see Motorola logo and then the Android exclamation mark logo
IV. Press the Volume up key for 20 seconds and while holding this key tab and press power button
V. You will see a window with additional menu
VI. Use the volume down key to navigate and once reaching Wipe Cache Partition, select this option with the power button.
Thus your camera issue will now be fixed.